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Events
Subject

HS Error

Date Dec 03, 2007 Views 8,183
HackShield issue has been resolved. Please close the game and open the launcher so the game can update. If you are still having problems, please take a screen shot of the error message along with the HackShield log file.

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SO Community,

If you are getting this error message:

Hacking tool has been detected in Unknown(0x50000007). Program closes.

Please help us by sending in your HackShield log file.

The file can be found by doing these steps.

1. My computer

2. Hard drive that you installed Shot Online to

3. Program files

4. ShotOnline International

5. HACKSHIELD folder

6. The file is called: hshield

The file should be just a text document.

Please attach that file to a email and send it to webmaster@shot-online.com

Also include your user id and character name.

We will gather up all the log files and ask our technicians to look into it and fix it as soon as possible.

We apologize for any inconvenience this may have caused.

Thanks,
Shot-Online