Here are some solutions to the lastest frequently asked questions!

• Steps for Graduation

  Well, the time has come for you to graduate. Unsure of what to do or what is required? We have made a plan for you graduate ready players. This is to help prevent any confusion and guide you along the way of the graduation process.
  
  Steps to Graduate
  
  1. Lvl 100  (must have been Semi-Pro for at least 24h)
  
  2. Speak with NPC Anthony Bestra to make sure you are qualified.
  
  3. Speak with NPC Harold
  
  4. Apply for the Graduation Qualification test
  
  5. Meet the requirements for the Graduation Qualification test and pass the test
  

  
  - Rufus Arena: 0 (72 or better)
  - Abel Plena: +8 (80 or better)
  - Cadeiger: 0 (72 or better)
  - Gleiger: 0 (72 or better)
  
  *Note: These tests are not 1-click shots.
  
  6. Apply for the Graduate Selection test (NPC Harold)
  
  7. Beat NPC Harold
  
  8. Check the successful applicant list for graduates (NPC Harold)
  
  9. Speak with NPC Anthony Bestra to confirm your graduation
  
  
  (Updated 2020)
  
  
  

• What are my stats and what does each one do?

  Shot-Online uses a stat system in order to upgrade your character's abilities. Each stat influences a different part of your game. There is a total of 4 stats: Power, Impact, Stamina and Skill.
  
  Power- The amount of physical strength you have. Each power point will increase your carry distance on every club.
  
  Impact- This is your ball control. Impact adds loft to your clubs and makes them less sensitive to mis-hits as well as making overpower shots more forgiving.
  
  Stamina- Your resistance and hazard shots performance on the field. The more stamina you have, the less you get fatigued after your shots and the waiting period to decrease your FTG in the Square is shortened. This stat also regulates the power gaps when you hit shots from rough or from bunkers. With a higher stamina stat, the percentage interval is shortened, therefore making your shots (from rough or sand) travel more and be more consistent.
  
  Skill- Skill determines the amount of spin you can apply to your ball. This will magnify your backspin, fade and draw effects adding more distance and curve to them.
  
  You distribute your stats the way you want to, in order to build a character that reflects your style of play.
  

• Password retrieval

  If you have lost or forgotten your password, please follow these steps password changes.
  
  1. Make a new account
  2. Send a D Q&A with this information.
  - User id:
  - First & last name:
  - Date of birth:
  - Registered email:
  - Secret question & answer:
  
  Once the information matches our records, we will generate a new password and reply it back to your email.

• GameGuard Error 230

  GameGuard Error 230
  
  Description:
  GameGuard service stops the game and displays error code 230
  
  This error is caused by an external server requesting information from your machine or scanning your machine in the background while you are playing, which GameGuard sees as an intrusion. Many times this is due to online banking, which in many cases installs a service called "Trusteer" or "Rapport" to verify the computer is free of keyloggers or malware that would seek to steal the person's banking information. 
  
  Solution:
  Search your computer for the services listed above and change their settings to be disabled during gameplay