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Subject

[Urgent]GameGuard Issues

Date Jul 15, 2009 Views 14,186
If you are still getting the GameGuard Error: 114, please send us your .erl files inside your GameGuard folder. Follow these directions:

1. Go to your Shot Online folder
2. Open your GameGuard folder
3. Look for files that has .erl at the end or sort it by type and locate all the .erl files (These are the log files nProtect needs)
4. There should be 10 .erl files total inside this folder.
5. Zip up those 10 .erl files and send it to [email protected]
It should look like this:


Once we get these .erl files from players who are experiencing the error message, it will help the nProtect technicians in finding the solution.

---------------------------------------------------------------

SO Community,

We are aware of the situation with GameGuard/nProtect. It is causing issues when trying to log into the game. Our developers and also nProtect are aware of the problem as well and are looking into it. Currently this error is affecting mostly players with Windows Vista operating system. If you are experiencing this error message, please visit this website for troubleshooting: http://www.gameguard.co.kr/gameguard/faq/eng/FAQ_114.htm

Our technicians are currently working with nProtect technicians in resolving this issue as soon as possible.

If you have any questions about nProtect/GameGuard or the issue, please let us know through DQ&A.

Thanks,
Shot-Online