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Events
Subject

GameGuard Issues

Date Dec 22, 2009 Views 10,231
SO Community,

We've received many DQ&A and emails regarding GameGuard patching issues. The problem is caused by the anti virus programs that are not up to date and causing problems between GameGuard and the anti virus program.

Our technicians has manually rolled back the GameGuard client to the previous version when there were not any problems patching and downloading.

If you are experiencing the GameGuard errors, please try updating again. If you still cannot log into the game, please go to your GameGuard folder, zip up all the .log files, and send it to [email protected] along with your user ID.

The folder can be found inside your Shot Online folder un

Once we receive the log files, we will forward it to GameGuard for debugging.

If you have any questions, please let us know.

Thanks,
Shot-Online