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Subject

[Guide] How to send .rar or .zip files for disconnections!

Date Mar 17, 2011 Views 12,513
Hello Shot-Online!

Many have questions about disconnections and we would like to fix these issues immediately! Please send us the following information!

1. Please go to C:\GamesCampus\Shot Online and find the "Log" folder. Right click this folder and press "Add to 'Log.rar'" or zip if you are zipping said folder.




2. You will see a file created in this folder. Locate this file!



3. Go to the DQA Page and when submitting a DQA, please look at the bottom and press "Choose File". Find the file in the
C:\GamesCampus\Shot Online folder and along with your message hit "Submit"! We will make sure to send your logs so we can resolve this issue immediately!



Thank you!
-ShotOnline Team