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Events
Subject

[UPDATE]Sosori and Abel Plena Crash Issues

Date Mar 21, 2012 Views 14,002
SO Community,

UPDATE: 

At 2am we patched the game with updates that resolved this issue. If you have been logged in since that time and still have troubles, please relog and let the game update the new patches. 

We apologize for the troubles this caused everyone, thank you for your patience!

------------------------------------------------------------------------------------------------------------------------------------------------

We've aware of the crash issues when playing on Sosori (any hole) and Abel Plena (holes 7/8). While our developers are looking into the issues, we need more information from anyone that is also experiencing the crash issues. We recommend not to play Sosori, Abel Plena, or Random Course versions until this issue is resolved.

If you are experiencing crash issues, please send us an email to [email protected] with these information along with a zipped Log file folder:

Server :
User ID:
Character name:
How many holes: (3/6/9/18)
Game mode: (stroke/mastery/etc)
Time of crash: (before starting/after finishing 1st hole/etc)

The log folder can be found under: C:\GamesCampus\ShotOnline, named "Log." Please zip this folder and attach it to the email.

Let us know if you have any questions.

Thanks,
Shot Online