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Events
Subject

Raffle Restrictions and Common Errors

Date Sep 12, 2013 Views 10,216
Hello Shot Online Community


We know that a lot of players have been sending us
inquiries over the latest GamesCampus raffle system.

We will be answering the most frequent DQA questions
so that players can have a better understanding of how to solve their raffle errors.

Q1: What happens if I deleted my email?

A1: Unfortunately, the email that we send is generated and it is specified to each account. 
If you deleted the email, there is nothing we can do to allow players to participate.


Q2:  I am getting and error message code. What is it and how do I fix it?

A2: If you receive Error Code -1 or -2,
it means that you have reached the limit of winning CC's through the raffle.

The current minimum CC winning limit for players is at 400 CC's. 
Anytime a player surpasses that amount, they will be confronted
with the two error codes that we have listed.

Q3: The browser is indicating on the lower left hand side that there is an "Error on Page"

A3: Generally this happens when you need to update your web browser (mainly IE users).
We have been recommending players to use Google Chrome
since it seems to resolve all issues with players that have inquired about this type of error.


For all other errors, please submit us a DQA.
Please note to take a screenshot of the error code or error on the page 
and we will try to provide more assistance as soon as possible.


Thank you.
Shot Online Team