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Subject |
Problems After Recent Game/GameGuard Update |
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Date | Dec 06, 2013 | Views | 15,356 | ||
Hello everyone,
We are aware that the recent game/GameGuard patch we had is causing a problem for some of our players. Below are some of the issues that we've noticed. - Game crashing with an error message from GameGuard - Error message when logging-in (Err Msg:1048) - PC shutting down when starting Shot Online If you are having one of the issues above, please follow the directions below. - If you are getting an error message from GameGuard, please send us your entire 'GameGuard' folder located under your 'Shot Online' folder. (Default Location: C:\GamesCampus\ShotOnline\GameGuard) - If you are getting an error message (1048), send us your entire 'Log' folder located under your 'Shot Online' folder. (Default Location: C:\GamesCampus\ShotOnline\Log) - If you're PC is shutting down when starting Shto Online, please send us your 'Dxdiag.txt' file. (You can simply search for this file on Windows. If you need more specific directions, please send in a DQ&A) We've already reported these problems to the development team, but we will need more information from you guys in order for us to resolve these problems. Your kind understanding and cooperation are highly appreciated. Thank you. Sincerely, Shot Online Team |
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