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Vallar
  • SOE-TEAM

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Events
Subject

Auction House Issues

Date Sep 29, 2009 Views 7,406
SO Community,

The problem has not been resolved and our technicians will continue looking into this issue. They will try to resolve this issue by tonight so please have some patience. Besides the auction house issues, the Tour Pro pants has been distributed to the players who passed the Tour Pro retest.

Thanks,
Shot-Online

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Our technicians has told us this issue has been resolved. They said it was caused by lag so players could not retrieve their NG after being outbid on an item. If you did not retrieve your NG yet, please go do so now. If you are still having problems, please send us a DQ&A with these information:

Server:
User id:
Character name:
Item biding on:
How much:
Time/Date:

After we get the information, we will ask our technicians to look into it.

We apologize for the inconvenience this may have caused.

Thanks,
Shot-Online

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SO Community,

We are aware of the problem with the auction house and we are currently looking into it. Your NG is not lost and it will be retrieved back to you. Please give us more time to resolve this issue.

If you have any questions, please let us know.

Thanks,
Shot-Online