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Events
Subject

[Info] Notice on the Luxury & Deluxe Ticket Box Purchase Issue
Date Mar 04, 2026 Views 113
Dear SOmmunity,
 
We sincerely apologize for the inconvenience caused following the recent Item Shop revamp.

Due to a system issue, Luxury Ticket Box and Deluxe Ticket Box purchased through the homepage Item Mall were not properly delivered to players’ virtual lockers. Instead, the items were incorrectly handled during the distribution process.

This issue has now been fully resolved, and the affected items have been correctly moved to the “Enhancement” item category.

For players who purchased these items before the issue was fixed, the items will be delivered to your virtual locker within 24 hours of this notice being posted.

If you still do not see the items in your virtual locker after this time, please contact us via Direct Q&A on our homepage, and we will assist you as quickly as possible.

Once again, we deeply apologize for the confusion and inconvenience this issue may have caused. Thank you for your patience and understanding, and we truly appreciate your continued support.

We hope you continue to enjoy your time with Shot Online.

Your Shot Online Team
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