Vallar | Hollid
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    S10

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    S10

Here are some solutions to the lastest frequently asked questions!

  • Steps for Graduation

    Well, the time has come for you to graduate. Unsure of what to do or what is required? We have made a plan for you graduate ready players. This is to help prevent any confusion and guide you along the way of the graduation process.

    Steps to Graduate

    1. Lvl 100  (must have been Semi-Pro for at least 30 days)

    2. Speak with NPC Anthony Bestra to make sure you are qualified.

    3. Speak with NPC Harold

    4. Apply for the Graduation Qualification test

    5. Meet the requirements for the Graduation Qualification test and pass the test
    - A.Rufus Arena (-7)
    - B.Abel Plena (-5)
    - C.Cadeiger (-10)
    - D.Gleiger (-5)
    - E. PGI (-10)

    *Note: These tests are not 1-click shots.

    6. Apply for the Graduate Selection test (NPC Harold)

    7. Beat NPC Harold

    8. Check the successful applicant list for graduates (NPC Harold)

    9. Speak with NPC Anthony Bestra to confirm your graduation

    For more info, you can also visit the following link
    Click here for graduation information


  • Recovering Account Information

    If you have forgotten your account information you will be asked for several pieces of information that you used to sign up for your account. Remember that when you created your account you agreed to provide accurate information and that you would update it whenever the information changes. The following information will be required to provide you with specific information on your account:

    -First Name
    -Last name
    -Zip code
    -E-mail address
    -Phone number
    -Date of Birth
    -Account ID
    -Character(s) on the account, their level(s) and handicap(s)

    Once this information is provided and if it is accurate to your sign up information, we will provide detailed support on your account problem. However, if any of the information is incorrect we will not provide support and we will assume that the account is not owned by the poster.

    All posts must be made via the direct Q&;A. If you can``t log in to the account you wish to recover information from, please create a new temporary account to message from and include in your message the original account name. Information can be altered after we confirm your account ownership.

    Bear in mind that false claims will not be tolerated. Asking for information for an account which is not yours will be followed by a permanent account ban on all accounts associated with your domain/IP.

    If your account was suspended for too many failed attempts passwords, please follow the directions for password retrieval that can be found by clicking here

  • GameGuard Error 230

    GameGuard Error 230

    Description:
    GameGuard service stops the game and displays error code 230

    This error is caused by an external server requesting information from your machine or scanning your machine in the background while you are playing, which GameGuard sees as an intrusion. Many times this is due to online banking, which in many cases installs a service called "Trusteer" or "Rapport" to verify the computer is free of keyloggers or malware that would seek to steal the person's banking information. 

    Solution:
    Search your computer for the services listed above and change their settings to be disabled during gameplay

  • Difference between user id and character name

    The user id is your login name. It is the name you use when you sign into the website and the game.

    The character name is the name of your character you create under your user id. Each user id can have up to 3 characters.

    If you have multiple user ids and would like to purchase an item from the item mall for one of your characters, be sure to use the correct user id that character is associated with.

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