Vallar | Hollid
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    VIP3

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    VIP1

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    VIP2

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    VIP2

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    VIP3

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    S7

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    VIP3

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    S4

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    VIP4

Here are some solutions to the lastest frequently asked questions!

  • Cannot start the game

    If you are experiencing difficulty with getting Shot Online to run on your PC, either receiving error messages or other anomalies, please try the following before you write a technical support inquiry:

    Update all of your drivers
    For this you will need to know the following information:
    -Video Card make and model
    -Motherboard make and model
    -Network adapter make and model
    -Sound card / audio device make and model

    Some of the most popular makers for video cards can be found here: http://www.shot-online.com/downloads/drivers.asp

    Attempt a re-install of the Shot Online Client
    Simply use the built in "Add or Remove programs" feature of windows.

    Click Start then highlight "Settings". Then in the sub menu click "Control Panel". Once the control panel is open, click "Classic View" on the left (Windows XP only) and then double click "Add or remove programs". In the add or remove programs window, search down the list for "Shot Online International" and remove it.
    Next, Install Shot Online again as normal. You will find various download links in the Downloads section of this website.
    If the above fails then please try to download the client once again.

    Make sure your Direct X is up to date!

    We look forward to seeing you in the game!

  • Changing password

    If you want to change your password, please follow these steps.

    1. Log into the website with your user id and password.

    2. Click on your "My Account" link which is displayed under your Login ID and CC amount.

    3. Enter your current password for security confirmation.

    4. Click on the "Edit" button and proceed to change your information.

    5. Click on submit to complete the password change process.

    If you are having problems or would like us to change the password for you, please provide us with this information through DQ&A:

    - User id:
    - First & last name:
    - Date of birth:
    - Registered email:
    - Secret question & answer:
    - Desired password:

    Once the information matches our records, we will change your password to your desired password.

  • Password retrieval

    If you have lost or forgotten your password, please follow these steps password changes.

    1. Make a new account
    2. Send a D Q&A with this information.
    - User id:
    - First & last name:
    - Date of birth:
    - Registered email:
    - Secret question & answer:

    Once the information matches our records, we will generate a new password and reply it back to your email.

  • Vista Troubleshooting

    Vista patch is implemented into our latest install clients. You can download the clients from our mirror websites or our direct download link. (http://downloads.gamescampus.com/global/ShotOnlineClient_GamesCampus.exe)

    Currently Shot Online only supports Vista Home basic and premium. Our technicians are still working on Vista Business and Vista Ultimate.

    If you get any HackShield error messages because of Vista, please take a screen shot of the error message and send it to webmaster@gamescampus.com along with your user id and Vista version.

  • Select an image or text file (JPG/JPEG, GIF, BMP, PNG or TXT) on your computer - 1MB Limit