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Vallar | Hollid
  • SOE-TEAM

    S10

  • 3-Lions

    S10

  • -NoRulz-

    S10

  • Tee-Time

    S10

  • Q

    S10

  • Dream-With_Me

    S10

  • MOFO's

    S10

  • Hall-of-Fame

    S10

  • IGS

    S10

  • FUSION

    S10

Here are some solutions to the lastest frequently asked questions!

  • Password retrieval

    If you have lost or forgotten your password, please follow these steps password changes.

    1. Make a new account
    2. Send a D Q&A with this information.
    - User id:
    - First & last name:
    - Date of birth:
    - Registered email:
    - Secret question & answer:

    Once the information matches our records, we will generate a new password and reply it back to your email.

  • Steps for Graduation

    Well, the time has come for you to graduate. Unsure of what to do or what is required? We have made a plan for you graduate ready players. This is to help prevent any confusion and guide you along the way of the graduation process.

    Steps to Graduate

    1. Lvl 100  (must have been Semi-Pro for at least 30 days)

    2. Speak with NPC Anthony Bestra to make sure you are qualified.

    3. Speak with NPC Harold

    4. Apply for the Graduation Qualification test

    5. Meet the requirements for the Graduation Qualification test and pass the test
    - A.Rufus Arena (-7)
    - B.Abel Plena (-5)
    - C.Cadeiger (-10)
    - D.Gleiger (-5)
    - E. PGI (-10)

    *Note: These tests are not 1-click shots.

    6. Apply for the Graduate Selection test (NPC Harold)

    7. Beat NPC Harold

    8. Check the successful applicant list for graduates (NPC Harold)

    9. Speak with NPC Anthony Bestra to confirm your graduation

    For more info, you can also visit the following link
    Click here for graduation information


  • Recovering Account Information

    If you have forgotten your account information you will be asked for several pieces of information that you used to sign up for your account. Remember that when you created your account you agreed to provide accurate information and that you would update it whenever the information changes. The following information will be required to provide you with specific information on your account:

    -First Name
    -Last name
    -Zip code
    -E-mail address
    -Phone number
    -Date of Birth
    -Account ID
    -Character(s) on the account, their level(s) and handicap(s)

    Once this information is provided and if it is accurate to your sign up information, we will provide detailed support on your account problem. However, if any of the information is incorrect we will not provide support and we will assume that the account is not owned by the poster.

    All posts must be made via the direct Q&;A. If you can``t log in to the account you wish to recover information from, please create a new temporary account to message from and include in your message the original account name. Information can be altered after we confirm your account ownership.

    Bear in mind that false claims will not be tolerated. Asking for information for an account which is not yours will be followed by a permanent account ban on all accounts associated with your domain/IP.

    If your account was suspended for too many failed attempts passwords, please follow the directions for password retrieval that can be found by clicking here

  • Disconnections and error messages

    There are a few things that could be causing disconnections and error messages while logging in.

    Anti-virus: please make sure you disable your anti-virus or grant Shot Online full access.

    Firewalls: please make sure you disable your firewall or grant Shot Online full access.

    Router: if you are behind a router, please make sure ports 5000-8800 are opened on your router. Shot Online uses these ports to connect.

    Programs: please close ALL programs that are running in the background because one of them might be causing the disconnections or error messages.

    Shot Online launcher: when you run Shot Online, a launcher will come up. Go to option -> and change the Update: from line 1 to line 2 or vise versa to see if it solves the problem.

    ISP: contact your internet service provider (ISP) to see if there are any connection outages in your area.

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