Here are some solutions to the lastest frequently asked questions!

• Disconnections and error messages

  There are a few things that could be causing disconnections and error messages while logging in.
  
  Anti-virus: please make sure you disable your anti-virus or grant Shot Online full access.
  
  Firewalls: please make sure you disable your firewall or grant Shot Online full access.
  
  Router: if you are behind a router, please make sure ports 5000-8800 are opened on your router. Shot Online uses these ports to connect.
  
  Programs: please close ALL programs that are running in the background because one of them might be causing the disconnections or error messages.
  
  Shot Online launcher: when you run Shot Online, a launcher will come up. Go to option -> and change the Update: from line 1 to line 2 or vise versa to see if it solves the problem.
  
  ISP: contact your internet service provider (ISP) to see if there are any connection outages in your area.

• Vista Troubleshooting

  Vista patch is implemented into our latest install clients. You can download the clients from our mirror websites or our direct download link. (http://downloads.gamescampus.com/global/ShotOnlineClient_GamesCampus.exe)
  
  Currently Shot Online only supports Vista Home basic and premium. Our technicians are still working on Vista Business and Vista Ultimate.
  
  If you get any HackShield error messages because of Vista, please take a screen shot of the error message and send it to webmaster@gamescampus.com along with your user id and Vista version.

• Difference between the 2pc and 3pc golf balls?

  2pc golf balls -> more distance
  3pc golf balls -> more control

• Welcome back, It's been a while since your last login, please contact a GM

  Hello,
  
  
  If you are getting the following error message, Welcome back, It's been a while since your last login, please contact a GM, when you log-in, it means that your account has been marked "inactive" for not being used in the past 3 months.
  
  To reactivate your account again, you will need the following information.
  
  

  1. Account name
  2. Account password
  3. Email Address linked to your account.
   
  If you know all the information above, please go to the link below to reactivate your account.
  
  For GAME access - http://www.gamescampus.com/account/signingverificationgame/?game=shotonline
  
  For WEB access - http://www.gamescampus.com/account/signingverificationgame/
  
  Please contact us via DQ&A system if you have need further assistance.
  Thank you.