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Events
Subject

Webzen is recruiting!

Date Aug 29, 2018 Views 8,069



Dear Community,


Join the fun and become part of the Webzen Family! We are recruiting passionate players, smart businesspeople, and serious talents.

Have you always wanted to turn your passion into a profession? Would you like to join the Webzen team and take responsibility for your game? This could be your chance!

This post is for those of you who are interested in working in Webzen's European HQ and becoming part of our gaming company! We at Webzen believe that your favourite games are best kept in the hands of community players. Of course, we expect potential candidates to be familiar with at least one of our games or our portal. But remember, the call is for a real job, so not for a role as moderator or volunteer!

Below you will find the current vacancies at Webzen. We encourage you to send us your applications if you are interested in any of the positions listed. You are also free to reach out to us via a speculative application if you don't see your desired position advertised, but believe you would be a great addition to our family!


A few important notes before you apply:
  • The opportunity is located at our Dublin office and this means that a move to the respective city is required and that this position is not offered as a freelance/work from home type role
  • Since we've all been applicants at one stage, we know how demanding waiting for a reply can be. However, please be reminded that sending in multiple applications/emails will not speed up the process of your individual application, but will ultimately slow it down.
Our current vacancies:

 

Game Publishing Specialist GERMAN | @ Dublin Office
About the role:

As a Game Publishing Specialist, you will be responsible for all aspects of live game operation, ranging from Community Management, Customer Support, and Quality Assurance, to researching, writing and editing of news content. You will also be in charge of leading a team of passionate players who support us voluntarily, the planning of scripted and non-scripted events in the game, and the moderation of a vBulletin forum. The role of Game Publishing Specialist will offer a wide array of tasks and responsibilities beyond these core functions, so as part of your skillset, you will also need an ability to spot opportunities and to quickly adapt to new challenges.

Your main job duties will include, but will not be limited to, the following.


Community Relations
    (the amount of time allocated to each of the following will vary, depending on the main game title being worked on, company policy and current business objectives)


Content Creation
  • Edit, format and optimize texts for different platforms (Forum, Website, Wikipedia)
  • Editing of in-game translations by reporting to the localization department
  • Research of game functionality and writing of guides
  • Create social media announcements and promotions
  • Creation of promotional website content for sales
  • Translate community announcements from an English source
  • Translate community announcements from an English source
  • This role may also require you to participate in testing and supplying feedback on potential new games as and when needed

Customer Support
  • Resolve player inquiries in a quick and accurate manner through a ticket-based support system
  • Utilize the standard operating guidelines but also apply common sense for exceptions to the rule
  • Provide feedback on issues affecting players and update the Knowledge Base

Social Media Management
  • Engage with an active community via social media (such as, but not limited to: Facebook, Twitter, YouTube and Google+)
  • Identify ideal posting times and writing styles for different target audiences to optimize outreach
  • Overview and moderate a forum (such as vBulletin)
  • Create engaging posts and events utilizing Facebook apps
In-game Operations
    (the amount of time allocated to each of the following will vary, depending on the main game title being worked on, company policy and current business objectives)


Quality Assurance
  • Test game expansion content
  • Verify functionality of scripted events and new items
  • Reproduce and report critical bugs and exploits

Event Operation
  • Planning and execution of customized in-game events & activities
  • Planning and execution of customized shop offers and monetization strategies
  • Moderating player behaviour in-game

Desired Experience and Skills:
  • Attention to detail - Have an eye for aesthetic in text formatting
  • Any web design experience, or HTML / CSS knowledge
  • Journalism, generally blogging or writing experience
  • Knowledge about QA, Social Media Management or Community Management
  • Fluent speaker of English & German with excellent communication
  • Great affinity with people – both in the workplace and within the community
  • Strong self-motivation and ability to work autonomously
  • Must be result-driven, with an ability to circumvent blockers in order to deliver
  • Strong collaborative “soft-skills” to work in teams
  • Positive and enthusiastic attitude
  • Ability to rationally evaluate priorities and manage your time
  • An excellent customer service mind set, creativity when it comes to daily work and passionate about maintaining a positive online culture within games – in line with our company Ethos and Values.

Do you feel that one of the above positions is a perfect fit for you? Then send us your official application (Cover letter & Curriculum Vitae) to wzd-jobs@webzen.com.


Don't see your desired position listed, but still feel you would be an awesome addition to our team?

No worries! Feel free to send a speculative application to wzd-jobs@webzen.com.


Living in Dublin and currently at school, college or university, and can’t apply for a full-time job?

Not a problem! Webzen also offers intern positions with flexible durations (from 2 weeks to 6 months). Just drop us a line via wzd-jobs@webzen.com.


We look forward to your application, and possibly talking to you in person for an interview very soon!!!